Privacy Policy

Evelyn Harper Collection operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Evelyn Harper Collection is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, preferences and settings.
• Transaction information including items you view, put in your cart, purchase, return, exchange or cancel and your past transactions.
• Communications with us including information you provide when contacting customer support.
• Device information including information about your device, browser, network connection, IP address and other unique identifiers.
• Usage information including information regarding your interaction with and navigation of the Services.

Personal Information Sources

• Directly from you when you create an account, use the Services, communicate with us, or otherwise provide personal information.
• Automatically through the Services from your device when you use our website or through cookies and similar technologies.
• From our service providers when they enable certain technologies or process information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, process payments, fulfill orders, remember preferences, process purchases, returns and exchanges, arrange shipping, provide customer support, enable reviews, and improve your shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including promotional communications and online advertising, subject to applicable law and your choices.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide a secure shopping experience, detect fraudulent or malicious activity, and protect our Services and users.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable law, respond to valid legal processes, enforce our terms and policies, and protect our rights, Services, users, or others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

• With Shopify, vendors, and third parties who perform services on our behalf, including payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
• With business and marketing partners to provide marketing services and advertising, where permitted by law.
• When you direct, request, or consent to disclosure of certain information to third parties.
• With affiliates or otherwise within our corporate group.
• In connection with a business transaction, legal obligation, dispute, investigation, or to protect our Services and rights.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses personal information and applicable privacy rights, please visit Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security practices of third-party websites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If a parent or guardian believes that a child has provided personal information to us, they may contact us to request that it be deleted.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may also not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on factors including whether we need the information to provide Services, maintain an account, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information.

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right to Portability
• Right to Opt Out of Sale or Sharing for Targeted Advertising
• Managing Communication Preferences

You may exercise applicable rights by contacting us using the contact details provided below. You may also have rights related to information processed by Shopify through the Shopify Privacy Portal.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live. Where required by applicable law, we will rely on recognized mechanisms for international data transfers, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date when appropriate.

Questions About Privacy?

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise applicable privacy rights, please contact us.